Fear is a Powerful Influencer
by Adam Stuflick on Sep 13, 2021 5:35:00 AM
I’ve personally been in the MSP space now for over 15 years. I’ve built many great relationships that after 5-10 years, still hold strong. Those people trust me, as equally, I trust them. For MSPs, developing and retaining these types of long-term, core relationships must be more than …
Quickly Determine Your Client's Backup Needs
by Sean Curiel on Aug 24, 2021 5:49:47 PM
Adding new customers is an ongoing challenge for many Managed Service Providers. It’s a process made more difficult when new customer prospects don't have the technical savvy to assess their own backup needs. As their new MSP, there is a lot you can do to quickly ascertain their basic …
Why MSPs Love Block Level Differencing (FastBIT)
by Sean Curiel on Apr 13, 2021 7:54:24 AM
Modern data protection solutions offer us a wide range of methods for backing up. To start with, we have the option of backing up at the file level or taking an entire system image. These backup formats each have their own benefits and unique purpose for data security.
One Remedy for the Slow Backup Blues
by Adam Stuflick on Mar 9, 2021 8:12:02 PM
“This is taking way too long” is something that System Administrators unfortunately find themselves saying from time to time. The fact is that old technologies are still out there, in fact widely used, and this can plague the day-to-day schedules of many Managed Service Providers (MSP …
MSP Challenges: Building Trust with Prospects for Managed Backup
by Sean Curiel on Feb 18, 2021 6:15:09 PM
Growing new businesses often requires filling your MSP sales funnel as part of your sales process. A typical MSP sales process might flow from lead generation to initial contact, presentation or demo, and finally, an attempt to close the sale. But without the proper relationship build …
Deploy and Configure Backup Remotely
by Nathan.Fouarge on Dec 3, 2020 2:20:02 PM
Employees are increasingly working from remote locations, thus creating new security vulnerabilities. Monitoring and managing the data generated by these off-site workers is an entirely new challenge as data becomes more widely distributed. System administrators must be able to quickl …
Top MSP Challenges: Meeting Customer Expectations
by Sean Curiel on Sep 29, 2020 6:20:00 AM
In this continuing series, we examine some of the top challenges that Managed Service Providers deal with and offer suggestions on how to tackle them. With the rising popularity of the MSP, businesses enjoy IT resources that are now available to them like a utility rather than having …
MSPs Overcome Small Hurdles to Raise The Bar
by Adam Stuflick on Jul 22, 2020 5:30:00 AM
Managed Service Providers face a series of challenges when they are first getting started, and I often see their team members reaching out to more experienced colleagues for advice. Honestly, that is a great idea. But there is one concerning trend that I’ve noticed again and again whi …
Latest Trends in Managed Service Providers
by Sean Curiel on Jun 30, 2020 1:44:26 PM
Organizations that partner with a managed service provider have become an inspiration for companies that have yet to discover the wonders of this management solution, including the integration of process, personal prowess, and technology to deliver and reinforce a business’s services …
