Managed Backup Solution for Service Providers

Scalable Windows backup-as-a-service solution that enables you to centrally manage your customers' backups and easily restore their files and systems in the event of a data loss.

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Managed Backup for MSPs and IT Service Providers

Backup software for a managed backup service has specific priorities. It must be scalable, secure, easy to manage, and flexible enough to adapt to the different needs of your customers.

NovaBACKUP has designed a managed backup solution that focuses on making life easier for system integrators, managed service providers, resellers, and more.


NovaBACKUP Managed Backup Features

Any Backup Appliance Works

Many vendors require the use of their proprietary backup appliance. Not so with NovaBACKUP. While we do offer our own backup appliance (powered by Buffalo), we understand that you need the flexibility to use what makes the most sense for your business and your customers.

You can choose from any vendor and simply connect the appliance to your customer's backup environment, use our appliance, a mix of vendors, or any combination.

Resources for Managed Backup as a Service Providers

Understanding MSP Backup Challenges

Customer Quotes

Don't just take our word for it

Read what our customers say about our backup-as-a-service solution.

“We've migrated through several backup software solutions...NovaBACKUP is by far the most robust and reliable product we've used. It's fast and easy to use, and the centralized dashboard is a real benefit when you are responsible for as many clients' backups as we are.”
Mark Pontius
CEO | Compass Network Group
“Another great aspect of working with NovaBACKUP is their support. I have had fast responses to technical questions and emails. Also, the team really knows their product and the industry, which makes the call much more productive. Finally, they are open to take customer feedback and respond to it. That’s something I value a lot.”
Steve Oldham
Owner | Oldham Consulting
“NovaBACKUP has proven to be a superior product and their customer support is consistently the best and most experienced that I’ve dealt with from any vendor. Our team was very disappointed with our previous backup solution, which started to show instability and failures after being acquired by another company.”
Lori Simmons
Support Services Engineer | Mytec Services

Want to Try It for Yourself?

Request a 30-day free trial that includes remote backup software for MSPs and IT service providers with all features and functions, so you can see how NovaBACKUP can help you streamline your managed backup service.

Managed Backup FAQs

What type of reporting is available?

With the Central Management, you can view the high-level status of all your client's backup jobs as well as dig into details to review specifics about every agent, job, and group. In addition, you can set up email notifications that include all information needed to get an extensive overview of your customers' backups. 

Can I only manage cloud backups?

With NovaBACKUP, you can manage your customers' local and cloud backups as part of a single solution. Local and cloud backup service providers can utilize Central Management to monitor all their customers' backups, create and update backup jobs to any storage, and adjust the backup strategy as needed.

Where is the NovaBACKUP Cloud located?

NovaBACKUP Cloud is available in data centers in the United States, Canada, and Germany.

Is data sent to the cloud encrypted?

Yes, NovaBACKUP uses 256-bit AES end-to-end encryption. Each connection between an agent and the NovaBACKUP Cloud is encrypted with its own key for complete data security.

Can the NovaBACKUP software just send block-level changes?

Yes. NovaBACKUP utilizes a block-level comparison between files already backed up and files being backed up. Once compared, it prepares and sends ONLY the differences at the block level between those two files, reducing the amount of data to be sent to the backup destination for the most efficient backup.

Can I manage client backups from anywhere?

Yes, NovaBACKUP's web-based monitoring and management interface can be access from anywhere with internet access.

View the status at a high-level and drill down for details about specific machines and backups. You can create, view, and delete backup jobs remotely to protect new and existing clients' data with ease. Organize customers into groups, generate reports, and check cloud backup usage at your convenience. Additional reports and notifications give you more information about the reason for a possible failed backup.

Is this a backup solution for MSP only?

While this is a backup solution for MSP, it is not exclusively an MSP backup solution. We have Managed Service Providers (MSPs) that offer MSP backup, and cloud MSP solutions. We also have IT Service Providers, Resellers, and Businesses currently utilizing NovaBACKUP Managed Backup to provide backup as a service.

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Whatever your MSP backup questions, we are here to help!