- About Us
At NovaBACKUP Corporation, we understand that many businesses are simply short staffed with too much to do and not enough hands to do it all. For those organizations that either don’t have the IT know-how to set up a comprehensive backup plan for their company, or the staff on-hand to help them set it up correctly, backing up their critical business data can feel a bit overwhelming. But the good news is, it doesn’t have to be.
With NovaBACKUP, you get professional Setup Assistance. With our FREE Setup Assistance, you can leave the installation and backup configurations to us. No matter which NovaBACKUP server solution you choose, the installation and setup is always included.
Want to speak with backup expert about your environment and schedule setup assistance for your recent server backup purchase?
After you purchase, you simply make an appointment with one of our in-house technical support engineers to discuss your environment. When they call you for your appointment, they will ask you to download TeamViewer in order to assist you with remote desktop installation of your NovaBACKUP software and do your backup configurations and setup while you watch and learn.
With Setup Assistance, you get the benefit of our backup expertise for everything from installation and setup, to custom backup configurations designed to fit your specific environment. You don’t have to be a backup expert with the NovaBACKUP team on your side.
Send us your request
Fill out the form and send us your request for setup assistance for your recent NovaBACKUP Server or Business Essentials purchase. You will receive an acknowledgment of receipt and a link to schedule a setup assistance appointment.
Defining your needs
In your telephone consult, you can share any specific needs or concerns you would like us to address with regard to your IT environment, so that we are aware of any special needs you may have.
Your setup assistance and product walk-through
Next, we will have you install TeamViewer so that we can remotely do your installation, setup and configuration as well as a product walk-through of your NovaBACKUP software solution.