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Setup Assistance

Remote installation and setup by backup experts

Free setup assistance and implementation

At NovaBACKUP Corporation, we understand that many businesses are simply short staffed with too much to do and not enough hands to do it all. For those organizations that either don’t have the IT know-how to set up a comprehensive backup plan for their company, or the staff on-hand to help them set it up correctly, backing up their critical business data can feel a bit overwhelming. But the good news is, it doesn’t have to be.

With NovaBACKUP, you get professional Setup Assistance. With our FREE Setup Assistance, you can leave the installation and backup configurations to us. No matter which NovaBACKUP server solution you choose, the installation and setup is always included.

 

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Got Questions? Call +1 805-579-6700

Want to speak with backup expert about your environment and schedule setup assistance for your recent server backup purchase?

What to expect 

After you purchase, you simply make an appointment with one of our in-house technical support engineers to discuss your environment. When they call you for your appointment, they will ask you to download TeamViewer in order to assist you with remote desktop installation of your NovaBACKUP software and do your backup configurations and setup while you watch and learn. 

Advantages:

  • Confidence knowing your backups are set up correctly
  • Opportunity to ask any questions you may have
  • Get your backups set up for your specific environment

 

  • One-on-one appointment with a backup expert
  • Learn about all of the important functions of NovaBACKUP software during the product walk-through


With Setup Assistance, you get the benefit of our backup expertise for everything from installation and setup, to custom backup configurations designed to fit your specific environment. You don’t have to be a backup expert with the NovaBACKUP team on your side.

"My engineers here at NovaBACKUP deal with all sorts of different backup and more importantly recovery needs each day.  From the small mom and pop shop with a single machine that their entire business runs on, all the way up to huge multinational corporations, everyone’s data is important and we treat it that way.  We offer this service to our customers in order to ensure that things are setup the way you really need them to be, and make sure that any questions and concerns are handled now instead of when you have an emergency and need the data back."
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Nathan Fouarge
VP of Strategic Solutions
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Request setup assistance

Arrange your personal one-on-one, remote session setup assistance appointment today.

1

Schedule your appointment
Schedule an appointment for setup assistance for your recent NovaBACKUP Server or Business Essentials purchase. Please have your license key available as you will need this for booking your appointment.

2

Help us understand your environment
During your appointment, you can share any specific needs or concerns you would like us to address with regard to your IT environment, so that we are aware of any special needs you may have.

3

Let us help you with setup assistance and get a product walk-through
Next, we will have you install TeamViewer so that we can remotely do your installation, setup and configuration as well as a product walk-through of your NovaBACKUP software solution.