Request an RMA
To request a refund for your recent purchase, complete the RMA refund request form below.
RMA
NovaBACKUP Return Request
If you wish to request a refund for NovaBACKUP, please fill out the form and allow 7 to 10 business days for your return request to be processed.
Please note that once a return is processed, it can't be undone.
After your NovaBACKUP license return has been processed, your license may no longer work, all data stored in the NovaBACKUP Cloud will be deleted, and you won't have access to upgrades and our support.