NovaBACKUP Logo

Looking for Enterprise Backup? Visit NovaStor.com

DE
Try for Free

For Managed Service Providers

For Companies / Home Users

Featured Industries

Speak with an MSP Backup Expert

Buy NovaBACKUP Online

Partners

Current Partners

Managed Service Providers (MSPs)

Current MSPs

Join MSP Program

Become an MSP partner and start offering cloud backup services to your clients.

Join Now

Learning Resources

Customer Resources

NovaBACKUP Blog

Stay up-to-date on all things backup, data security and more!

Visit Blog

Download a Free Trial of NovaBACKUP

Support Options

Online Support Options

How Can We Help You?

Search our extensive knowledgebase to get answers to your questions now.

Search

Contact Support: +1 805-579-6700 M-F 8am-5pm PT

About NovaBACKUP Corporation

NovaBACKUP specializing in providing local and cloud backup and recovery for managed service providers and professional offices with unmatched support.

Compare Our Solutions

View our product comparison guide for help determining which solution is right for you.

Compare Solutions
NovaBACKUP-resources-header-2

MSP Support
US-based technical support from backup experts who understand MSPs

Support Options for Managed Service Providers

Our MSP technical support engineers are here to help. You can call us any time at +1 805-579-6700 M-F 8am-5pm PT.

Request Support
If you need technical assistance, our support ticket system provides fast, efficient response. Once a ticket is open, you can any additional information needed.
Create a Support Ticket »

Request a Meeting
Request a meeting to schedule a call with a NovaBACKUP MSP team member. Our team can walk you through the installation and setup or answer any questions you may have.
Schedule a Call »

Update Software
As an active MSP customer, you are entitled to the latest version of our software for your clients. Request a custom download link of the latest version of your software now.
Request Latest Version »

View Knowledgebase
As questions come up with our customers, we add them to our knowledgebase so there is a good chance we have already documented an answer.
Search Knowledgebase »

Download TeamViewer
To better assist you with technical support, our MSP support team may ask you to download TeamViewer to enable screen sharing for your support call.
Download TeamViewer »

Roundtable Videos for MSPs

View recordings of our latest roundtable videos discussing the technical components of NovaBACKUP Cloud for MSPs.

HubSpot Video
HubSpot Video
HubSpot Video

Topics of Roundtable 1

  • Explain Fastbit Technology
  • Explain send deleted file list
  • Explain how "Staging" works
  • Explain how file selection works

Topics of Roundtable 2

  • Restoring
  • Temp work directory
  • AV exclusions
  • Explain more on how file selection works

Topics of Roundtable 3

  • NovaBACKUP 19.7 Release
  • Local Retention
  • Cloud Retention
  • CMon tips for quick glance

Request the Latest Version

Enter your information below, and one of our MSP specialists will create your custom download link of the latest version and send it to you shortly.

×
About Us
Support
Products
Awards
Downloads
Partners
Careers
Blog
HIPAA-Compliance-Verified

NovaBACKUP Corporation
29209 Canwood St.
Agoura Hills, CA 91301 USA

Tel.: +1 805-579-6700
Fax.: +1 805-579-6710
ols@novabackup.com

Newsletter signup:

© 2022 NovaBACKUP Corporation. All Rights Reserved.
Terms | Privacy | Sitemap