Even with backups running on every client endpoint, you can still lose data in a real incident. The reason is almost always the same: the backups were never tested. A backup job that reports success may still contain corrupt or incomplete data. Likewise, a restore process that appears solid on paper may fail the moment it encounters missing drivers or expired credentials.
Our latest guide explains how to build a DR testing program. It walks you through setting documented RTO and RPO targets that can be tested against. It also explains how to build a testing schedule that accounts for regular cadence and infrastructure changes. Finally, it details how to run the full spectrum of restore tests, from file-level spot checks to full system restores on different hardware.
WEBINAR
Our Q2 Partner Update is now available on demand. We walked through the Spring Release in full detail, including multi-tenant management, role-based permissions, and remote agent updates, plus a live preview of the new agent interface and an early look at the Disaster Recovery feature coming to NovaBACKUP.
The Way You Operate Your MSP Business Is the New Profitability.
ChannelPro Network points out that the next meaningful efficiency gains for MSPs lie in their back offices. Many MSPs still rely on manual workflows for billing, invoicing, payment follow-ups, and cash-flow management, even though the client-facing side of the business has become increasingly automated. According to FlexPoint CEO Victor Lopez, seven out of ten invoices are sent without a clear payment plan. This results in MSPs spending hours each month trying to collect payment for already completed work.
In an MSPAlliance article, Charles Weaver argues that the channel's focus on EBITDA and profitability metrics has created a blind spot regarding an MSP's operational maturity. Standardized, repeatable, and documentable service delivery actually drives sustainable margins. Control frameworks, cyber insurance underwriters, and, increasingly, courts are asking about operational discipline, essentially saying that MSPs that standardize their processes first instead of focusing on P&L will see positive financial outcomes soon after.
Standardizing your backup service delivery is exactly where those operational maturity gains become concrete. Part four of our Managed Backup Business Playbook for 2026 explains how to establish the operational foundation of a scalable managed backup service.
This includes standard configuration templates for every client deployment, a multi-client monitoring setup that distinguishes critical alerts from noise, and a restore testing schedule that rotates through file-level, application-level, and full system tests across your client base without consuming your team's entire week. This entry in our series also includes documentation practices that protect you in the event of a client dispute and provide you with tangible evidence to present at every quarterly business review.
Impossible Cloud's cloud storage is now built directly into NovaBACKUP Managed Backup and it’s single agent solutions.
Join us for a live webinar on June 16. We'll walk through exactly what that looks like in practice. You'll see the full setup process, from creating customer groups to running local and cloud backup jobs, and get a look at how Impossible Cloud storage fits into the NovaBACKUP platform. There'll be time for questions at the end.
See NovaBACKUP Managed Backup in Action
Spend 15 minutes with us to get an overview of NovaBACKUP Managed Backup — a fast and reliable endpoint backup solution with simple pricing and local support.